FREQUENTLY ASKED QUESTIONS
STOCK AVAILABILITY :
• All Ready Stock , Pre Order & Custom Design product will be stated on every product page. Ready Stock products will be posted on the next working day after payment is cleared. We will inform customers if the product is stock out.
• Pre Order products will be arrived within 3 – 4 weeks. Please do not place order if your party date is near within 4 weeks.
• Custom Made & Custom Design products ( personalised photo calendar and party printables such as cupcake topper, signage, banner, garland, milestone board, etc ) . Kindly allow additional 5 – 7 working days to custom made/design.
• Choking Hazard. Children under 8 years can choke or suffocate on uninflated or broken balloons. Adult supervision required.Keep uninflated balloons from children. Discard broken balloons at once.
HELIUM INSTRUCTIONS :
• If filling with helium, we recommend filling balloons with helium as close to the event as possible. Latex balloons filled with helium can float for 4-7 hours depending on altitude, weather and method of transport. Balloons float better at sea level than altitude and extreme heat or cold can affect the balloon’s ability to float.
• We recommend carefully inflating balloons with a balloon pump or air compressor and not by mouth. Balloons are non-returnable.